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SHIPPING

Can I change or cancel my order once it is placed?

If your order has already shipped, you, unfortunately, cannot edit the address on your order. If it hasn't shipped yet, give our customer service team a call at 1-833-224-9258 (24 hours, 7 days a week) and we will help you out!

What should I do if my package was lost or stolen?

Carrier issues and delays are quite common. Some carriers may scan a package as “Delivered” but are still in the process of delivering packages, likely within the next two business days.If after two days your package is marked “Delivered” by the carr

How much is shipping?

Shipping and handling charges are based on subtotal calculated as VIP price minus promotional discounts, before sales tax and import fees. Please note: when applying a VIP Credit, promotions no longer apply. Standard Shipping Rates:. For more informa

Where do you ship?

We currently ship to the US and Canada, but we are always looking to expand to new countries!

When can I expect my order to arrive? Can I track my order?

As soon as your order ships, you will be provided with a tracking number via email so you can track the status of your shipment. If your order is sent via standard shipping, expect it to arrive in 6-14 business days for US and Canada. If your order i

How do I check on my order status?

As soon as your order ships, you will be provided with a tracking number via email so you can track the status of your shipment. You can also review your order and obtain tracking information by visiting the Order History section of your account.

Where does ShoeDazzle ship from?

For US orders, we ship from our fulfillment centers in Mexico and New Jersey.

Where do I get a shipping label?

To print out your prepaid return label, go to "Order History" in your "My Account" section, then click on the "Return" link in the order details. We'll email you your return label—just print it out and place it on your return box

Do you offer rush shipping?

Within the 48 contiguous United States, we offer express shipping for $14.95, which has a delivery time of three to four business days after your order ships. At this time we do not offer express shipping for orders shipped to Alaska, Hawaii, APO/FPO

When will I receive my order?

Once shipped, orders generally arrive within 6-14 business days, or three to four days if you choose Guaranteed Express shipping.

What shipping method do you use?

We work with multiple carriers and services to get you your orders as quickly as possible! You can track your order's progress using the link provided in your shipment confirmation email.

How long before my order is shipped?

Orders are typically processed within two business days. Once shipped, you will receive a shipment confirmation email. During high volume periods, your order may take an additional one to two weeks to ship. We will always provide you with the best an