RETURNS

What is the number for customer service?

If you still need to speak with a live agent, you can reach one of our Fashion Consultants by: Phone: 1-833-224-9258 24 hours a day, 7 days a week. Or via Live Chat available 24/7.

I bought a bundle with a VIP Credit, but want to return only 1 item, what will I get back?

If you return only one piece of a two-piece bundle, we can't split up your promotional VIP Credit, so we'll partially refund you in the form of store credit. The exact amount of store credit you'll receive will be based on your returned item's propor

When will I see my account be credited for my return?

Once your return has been processed by our warehouse, you will receive an email regarding your credit or refund. Refunds typically take 5 to 7 business days to show up in your account. Some financial institutions may release holds sooner or take long

Where do I drop off my return?

You can drop off your return at any USPS location or schedule a pickup through the USPS website. If you are using Happy Returns by Paypal, drop off your items at a Return Bar near you. No packaging or label required.

What is your return/exchange policy?

ShoeDazzle strives to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we gladly accept returns and exchanges for US and Canada orders within 60 days from the date of shipmen

How do I return an item?

ShoeDazzle strives to provide an amazing shopping experience and superior customer service. We partner with Happy Returns by PayPal to offer box-free, printer-free, and sustainable returns. If for any reason you are not content with your order, we gl